Keylite Roof Windows (Keylite) has launched a new flat roof configurator on its website, designed to simplify the process of selecting and specifying the most suitable flat roof window for homeowners, merchants, installers, architects and specifiers.
Selecting the correct flat roof solution can be a complex process, with factors including glazing preference, kerb, opening type and size all needing to be considered to ensure the product meets the requirements of each project.
Previously, customers would often need to contact a member of Keylite’s sales team or navigate detailed technical product information to identify the most suitable solution. This could make the specification process time-consuming, particularly when customers were unsure which options best suited their project.
As the demand for flat glass solutions increases, the new configurator offers a simple self-service approach, guiding users through a series of project requirements before recommending the most suitable product options. This helps to improve customer confidence, reduce the risk of incorrect orders and make the specification and ordering process quicker and easier.
Following Keylite’s recent acquisition of Whitesales Ltd, the configurator also brings the expanded flat roof range together in one place, allowing customers to explore, compare and specify products more easily.
1 in 4 roofing projects now relates to a flat roof, so it is essential that merchants have access to a quality product range with fast service and good technical backup to avoid missing out on sales. The configurator provides a future-proof solution that will help Keylite and its partners prepare for increased demand while ensuring customers can purchase the correct product for their project.
For merchants in particular, the tool can act as a self-serve specification resource, providing answers to technical questions without merchant teams necessarily having to contact Keylite’s sales or technical teams for support. This helps merchants respond to customer enquiries more quickly and confidently, while helping to ensure products are correctly specified first time.
Jim Blanthorne, Managing Director at Keylite, said: “The launch of our new configurator tool is the next step in making Keylite’s website a one-stop shop for product information and support.“We know that specifying flat roof windows can involve a number of different considerations, so we wanted to create a tool that takes customers through that process in a simple, intuitive way.“For our merchant partners in particular, it provides another useful resource to help their teams answer customer queries, identify the most suitable solution and progress enquiries more efficiently. Ultimately, it’s about making Keylite as easy as possible to do business with, whether you’re a homeowner, installer, merchant or specifier.”
